Welcome to crystalmindtech.com’s Shipping Terms!
- Scope
These Shipping Terms apply to all phone cases sold on this website and apply to both domestic and international orders. - Import and Export Standards
All exported products comply with the customs, import and export regulations, and safety standards of the United States and the destination country.
International shipments may incur duties, import taxes, or other fees, which are the responsibility of the recipient.
We will provide the necessary customs documentation to ensure smooth customs clearance.
- Shipping Times
For domestic shipments: Orders are typically processed within 1–2 business days, with a shipping time of approximately 3–7 business days.
For international shipments: Processing time is 1–3 business days, and shipping time is approximately 7–21 business days, depending on the destination country.
Holidays, extreme weather, or force majeure may affect shipping times.
- Logistics Partners
We partner with several well-known logistics companies to ensure fast and secure delivery, including but not limited to:
USPS (United States Postal Service)
UPS (United Parcel Service)
FedEx (FedEx)
DHL (International Express) - International Shipping
We support delivery to major countries and regions worldwide.
International orders may incur customs duties or additional fees; please be sure to understand the regulations of the destination country.
We provide a tracking number so customers can easily check the delivery status. - Order Tracking
We provide a tracking number via email after all orders are shipped.
You can check the delivery status on the logistics company’s official website or on the order page.
If you notice any delays or anomalies, please contact customer service immediately. - Liability
We will assist customers in resolving any delays or damage caused by the logistics company or force majeure during delivery, but we are not directly responsible for any compensation.
We recommend that customers inspect the packaging and the condition of the product upon receipt. If any damage is found, please take a photo and contact customer service immediately.
